FAQ
Questions
Do I need a card to start?
No. Every tool has a 14-day free trial with no card needed. You only pay if you decide to keep it.
What does the setup fee cover?
We set the tool up with you – your business details, services, staff, fridges or FAQs, depending on the tool – and walk you through it so you're ready on day one. It's a one-off payment when you subscribe after your trial; the monthly plan starts when the trial ends.
Do I have to take all six?
No. Pick the one or two you need. If you want all six, the DeskKit All-Six Bundle is £750 setup + £500 a month, which saves £444 on setup and £94 every month.
How does the bundle work?
Start a free trial on any tool and choose the bundle on its Plan page. One payment covers all six: you get a private bundle key and a link for each of the other tools to switch them on for your business.
Can I cancel?
Yes, any time – there's no contract. Contact us and we'll sort it the same day.
How do deposits work?
Bookings and Quotes record each deposit for you. You collect it directly (cash, bank transfer or your own card machine) and mark it paid. Online card deposits straight to your own Stripe account are coming soon.
Is Compliance approved by the FSA or the council?
No – it's a record-keeping tool, not an FSA or council system, and it isn't endorsed by them. It helps you keep tidy records and print them for an inspection visit.
Does Receptionist answer the phone?
Not yet – it's a chat on your website. It answers only from the information you give it and never claims to have booked anything.
Where is my data kept?
With Cloudflare. We don't sell personal data or use it for advertising, and we don't use tracking cookies on these sites.
Is it for businesses in the Republic of Ireland?
DeskKit Tools are priced in GBP and built around Northern Ireland (NI bank holidays, NI holiday rules). Talk to us first if you're in the Republic.